Provision of library services for users in wheelchairs at Ardhi university and university of Dar es salaam libraries
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Date
2018-02
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Abstract
This paper investigated the provision of library services for people in wheelchairs in two
university libraries in Tanzania. The paper studied access to the information materials
collected in the libraries and the building structure of the two university libraries. At a wider
aspect the paper looked at significance of access to library information as the basic right,
specifically in higher learning institutions. The study used pragmatism paradigm which is a
mixed method approach. Statistical package for the Social Sciences (SPSS) version 23 was
used to analyze quantitative data while thematic analysis was used to analyze qualitative
data. The results revealed that the two academic libraries are not complying with library
universal services to users in wheelchairs. The study therefore suggested that the libraries
should strive to offer services that are inclusive to all users including those in wheelchairs. It
was also recommended that the two libraries should formulate policies that would cover
issues on the provision of library services for physically challenged users. In addition, it was
suggested that library buildings should be modified to accommodate users with
developmental disabilities, particularly, those in wheelchairs to access housed resources.
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Keywords
Readers with disabilities, People with disabilities, Accessibility of library buildings, Library resources, Provision of library services to users in wheelchairs, Academic libraries